Department of Rapid Transit Systems,Taipei City Government

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Human Concerns

Facilities for the Disabled

Obstacle-free Ramps

Ramps Ramps are installed at all places both inside and outside stations where there is a difference in floor height to facilitate safe and convenient entry and exit for those in wheelchairs and the visually impaired.

Obstacle-free Ticket Gates

Specially designed flap-door ticket gates located beside information counters open automatically when tickets are inserted, or are opened by the pressing of a button by service personnel. Service bells are also available for those who need to request assistance from station personnel.


Railings in the elevators; Voice system inside the elevators The elevators used in this system have been installed especially for use by the elderly, physically-impaired, and passengers with luggages, with one or two giving access from ground level to the concourse level and one giving access from the concourse level to the platform level. Where platforms are of the side type, there is an additional elevator for the overpass or underground passageway.

Signs for the disabled An elevator on the Wenhu line The control panels within the elevators contain Braille buttons for use when necessary, and there is also a voice system to reinforce the service standard of the Braille system. The sidewalls of the elevators have handrails and special control panels for use by physically impaired passengers.

Platforms and Cars

Platforms and the floors of the cars are at the same elevation for safety and convenience reasons Special spaces are reserved for wheelchairs inside the first and last cars Since passengers in wheelchairs need more time to get on and off the cars, they are guided by the signage system to use the first or last doors of the train. A special space for wheelchairs is provided inside these doors. The lack of any difference in height between the platforms and the floors of the cars increases safety and convenience. Each car has priority seats near the doors for the elderly, pregnant women, children, and physically impaired passengers.


Telephones that are wheelchair accessible Special telephone booths are provided for physically impaired passengers both in the concourse and platform level at each station.


Washroom facilities that are wheelchair accessible

The toilets on the concourse level at each station contain special toilets for disabled passengers, and stations on future routes will also have parental-care toilets, which, in addition to toilets for the disabled, will also provide children's safety seats and children's commodes. In addition, baby changing stations are offered for the purpose of changing babies' diapers.

  • Hit: 4390
  • Updated: 2013/6/7 09:51
  • Reviewed: 2017/2/10 09:36

  • Source: Department of Rapid Transit Systems, Taipei City Government
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