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The Quality Policy of Taipei City Department of Rapid Transit Systems



The main purpose of constructing the Taipei Mass Rapid Transit (MRT) Systems is to

provide safe, convenient, high quality, and reliable public transportation. DORTS

shoulders this heavy responsibility. Therefore, all DOR TS staff shall maintain a high

level of professionalism, ensure top quality construction, keep tight control of progress

and be deeply concerned about safety, health, and environmental protection, so as to

deliver world-class MRT construction.

In order to reach the objectives of our quality policy, all divisions should not only

master advanced technologies and knowledge, but also, prior to initiating a project, draw

up related countermeasures via risk identification, analysis, and assessment with a view

to reducing risks and potential negative impacts. In the process of implementing

construction, all related laws and regulations should be obeyed while technical

specifications, criteria and operation procedures should meet the requirements of the

ISO 9001 quality management system, so as to achieve goals on schedule.

To fulfill DORTS' mission of building a safe, convenient, high quality, and sustainable

MRT system, all DORTS staff are requested to continually pursue excellence and

innovation, develop initiative and farsightedness while executing excellent design and

construction based on customer focus, so as to win the public's confidence with a new

world-class MRT system.